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Importing Leads

Import leads in bulk from CSV files to quickly populate your pipeline.

CSV Import

Starting an Import

  1. Navigate to CRMLeads
  2. Click Import button
  3. Select Import from CSV

Preparing Your CSV

Before importing, ensure your CSV file:

  • Has headers in the first row
  • Uses UTF-8 encoding
  • Has consistent data format
  • Contains no empty rows

Supported Columns

ColumnDescriptionRequired
nameFull nameRecommended
first_nameFirst nameNo
last_nameLast nameNo
emailEmail addressRecommended
phonePhone numberNo
companyCompany nameNo
title / job_titleJob titleNo
locationGeographic locationNo
industryIndustry sectorNo
websiteCompany websiteNo
linkedin_urlLinkedIn profile URLNo

Sample CSV Format

csv
name,email,company,title,phone,location
John Smith,john@acme.com,Acme Inc,CEO,+1234567890,New York
Jane Doe,jane@techco.com,TechCo,CTO,+0987654321,San Francisco

Import Wizard

Step 1: Upload File

  1. Drag and drop your CSV file
  2. Or click to browse and select
  3. File is validated automatically

Step 2: Map Columns

Match your CSV columns to GetRaze fields:

  1. Review detected columns
  2. Select the corresponding GetRaze field
  3. Or skip columns you don't need

Column Mapping Interface:

Your ColumnGetRaze Field
Nome→ Name
E-mail→ Email
Empresa→ Company
Cargo→ Title

TIP

GetRaze auto-detects common column names. Review mappings before proceeding.

Step 3: Preview

Review the data before importing:

  • See how data will appear
  • Check for formatting issues
  • Verify column mappings
  • Note any warnings

Step 4: Import

  1. Click Import
  2. Wait for processing
  3. Review results

Import Results

After import, you'll see:

MetricDescription
Total RowsLines in your CSV
ImportedSuccessfully added
DuplicatesAlready exist (skipped)
ErrorsRows that couldn't be imported

Handling Duplicates

GetRaze detects duplicates by:

  • Email address (primary)
  • Phone number (secondary)
  • Name + Company (fallback)

Duplicate behavior:

  • Existing leads are not overwritten
  • Duplicates are counted but skipped
  • You can export duplicates for review

Handling Errors

Common import errors:

ErrorCauseSolution
Invalid emailEmail format wrongFix email format
Missing requiredRequired field emptyAdd missing data
Encoding issueNon-UTF8 charactersSave as UTF-8
Too many columnsMalformed CSVCheck CSV structure

Import to Contact Lists

Import directly to a contact list:

  1. Go to ActivationContact Lists
  2. Click Import CSV
  3. Select or create a list
  4. Follow the import wizard

This adds contacts to both:

  • Your lead database
  • The selected contact list

Best Practices

Before Importing

Clean your data:

  • Remove empty rows
  • Fix obvious typos
  • Standardize formats
  • Remove test entries

Verify email addresses:

  • Check for valid format
  • Remove bounced addresses
  • Consider email verification service

Standardize fields:

  • Consistent naming
  • Consistent phone format
  • Proper capitalization

During Import

Start small:

  • Test with 10-20 rows first
  • Verify data appears correctly
  • Then import full file

Map carefully:

  • Double-check mappings
  • Use preview to verify
  • Skip unnecessary columns

After Import

Verify data:

  • Spot-check imported leads
  • Verify key fields populated
  • Check for unexpected values

Organize:

  • Add tags for import batch
  • Assign to appropriate stage
  • Set up follow-up tasks

Large Imports

For files over 1,000 rows:

  1. Processing may take longer
  2. You'll receive a notification when complete
  3. Background processing doesn't block your work

INFO

Very large imports (10,000+ rows) may be processed in batches. You can continue using GetRaze while import runs.

Exporting Leads

You can also export leads:

  1. Select leads to export (or select all)
  2. Click Export
  3. Choose format (CSV)
  4. Download file

Exported data includes:

  • All lead fields
  • Tags
  • Status
  • Created date
  • Last activity

Troubleshooting

File won't upload

  • Check file is .csv format
  • Verify file size is under limit
  • Try a different browser
  • Ensure stable connection

Columns not detected

  • Add header row to CSV
  • Use standard column names
  • Check for special characters

Wrong data in fields

  • Review column mappings
  • Check CSV structure
  • Look for shifted columns

Many duplicates

  • Check duplicate detection settings
  • Verify emails are correct
  • Review existing database

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