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Tasks

Tasks help you manage follow-up actions, meetings, calls, and other activities related to your leads and opportunities.

Overview

Navigate to Tasks in the sidebar to manage your task board.

Task Views

ViewDescription
Kanban (by date)Cards organized by due date (overdue, today, upcoming)
Kanban (by status)Cards organized by status (to-do, in progress, done)
CalendarCalendar view with tasks displayed on their due dates

Task Types

TypeDescription
CallPhone call to make
MeetingMeeting to attend or schedule
EmailEmail to send
Follow-upFollow-up action needed
ProposalProposal to prepare or send

Creating a Task

  1. Click Create Task or click on a calendar date
  2. Fill in the task details:
FieldRequiredDescription
TitleYesTask description
TypeYescall, meeting, email, follow-up, or proposal
PriorityNoLow, medium, high, or urgent
Due DateYesWhen the task is due
Due TimeNoSpecific time
Assigned ToNoTeam member responsible
ContactNoLinked contact
OpportunityNoLinked opportunity
NotesNoAdditional details

Task Priority

PriorityDescription
LowCan wait, no urgency
MediumShould be done soon (default)
HighImportant, prioritize
UrgentNeeds immediate attention

Managing Tasks

Drag and Drop

In Kanban view, drag tasks between columns to change their status or date grouping.

Task Status

StatusDescription
To DoNot started
In ProgressCurrently working on
DoneCompleted

Task Notifications

GetRaze sends daily notifications for:

  • Overdue tasks - Tasks past their due date
  • Due today - Tasks due on the current day

Notifications are processed by the taskNotificationWorker daily.

Calendar View

The calendar view displays tasks on a monthly/weekly calendar:

  • Click a date to create a new task
  • Drag tasks to reschedule
  • Color-coded by type and priority
  • Filter by type, priority, or assignee

Linking Tasks

Tasks can be linked to:

  • Contacts - Associate the task with a specific contact
  • Opportunities - Link to a pipeline opportunity
  • Pipelines - Organize tasks within project pipelines

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